Customer Support
Face-to-face support — resolve issues in minutes, not days.
Escalate any support ticket to a live video call with one click. Screen-share, co-browse and record the session so the next agent has full context.
38 in customer support now
Kaiser
Customer Support
Pre-configured for your industry
One-click escalation from chat
Screen share and co-browse
Session recording and notes
Queue-aware lobby for high-traffic
What's included
Everything customer support teams need on day one.
Each Customer Support room is pre-configured with the right policies, layouts, and integrations for the way you work.
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One-click escalation from chat to video
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Screen share and co-browse for fast triage
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Session recording and notes attached to the ticket
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Queue-aware lobby for high-traffic support
Ready for customer support on Kaiser?
Start with a pre-configured customer support room — no setup needed.